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In the latest episode of our podcast, we had the pleasure of speaking with Loraine Yalch, a remarkable leader at Armada Supply Chain Solutions! Loraine’s journey from a dot-com survivor to a supply chain wizard is not just inspiring, it is also a masterclass in effective leadership. She shared valuable insights on communication, team dynamics, and creating a culture of accountability within an organization. The Power of Proactive Communication One of Loraine’s core beliefs is

In this blog, we’re diving into the wisdom shared by Mark Herman, CEO of Dion’s, a beloved New Mexico-based pizza chain.

Karl Becker shares how curiosity and lifelong learning drive leadership, empowering teams and creating deeper connections for growth.

In today’s episode, we sit down with Christina Haxton, CEO and founder of the Center for Sustainable Strategies (CFSS).

We had an amazing conversation with the one and only Danielle Matteson from Pure Storage! Danielle is a powerhouse who doesn’t just talk the talk, she walks the walk in the tech industry, leading with curiosity, humility, and strategic thinking. In our chat, we dove into some fantastic topics that we just had to share with you all. Ready to lean in? Let’s go! 1. The Power of Intellectual Humility One of the gems Danielle shared with us was the concept of intellectual humility

Check out this fascinating discussion with world-renowned consultant, Charles Spinosa.

In the latest episode of the Trailblazers podcast, we had the pleasure of sitting down with Rebecca Iriarte, a seasoned sales professional with a wealth of experience in both the hospitality and nonprofit sectors. (And a good friend - she was in the Leadership Denver class with Gail in 2017.) Her journey is about sales and understanding people, embracing challenges, and fostering genuine connections. Here are three key takeaways from our conversation with Rebecca that we beli

In our recent podcast, we had the pleasure of chatting with Ben Scheerer, a key player at Red Hat, a high-tech company renowned for its innovative use of open-source software. Our conversation spanned topics from the impact of AI to essential human skills in the tech industry. Here are some highlights from our discussion:   The Red Hat Story: When people outside the tech industry hear "Red Hat," they might think of the Red Hat Society. Red Hat, the company, is a pioneer in le

In constantly evolving tech world, communication is the secret sauce that keeps everything running smoothly. And let's be honest, it can...

In our latest podcast episode, we had the distinct pleasure of interviewing Bob London, Chief Listening Officer, about the transformative power of deep listening in customer success and sales. Bob, a veteran in customer engagement and strategy, shared profound insights on how businesses can revolutionize their customer interactions through genuine, empathetic communication.   The True Art of Listening Bob is on a mission to help companies go beyond surface-level customer enga

We recently had the pleasure of speaking with Efren Delgado, a seasoned professional with 25 years in the protection business, an ex-FBI agent, and the author of The Opposite is True . Efren's journey from protecting people to writing a book about life's profound truths offers valuable lessons for leaders and teams. Here are three key takeaways from our conversation that can help guide you on your path to success and fulfillment. 1. Embrace Humility and Learn from Adversity L

In a recent episode of our podcast, Bruce and Gail had the pleasure of interviewing Amber McReynolds, a leading voice in election administration and policy. Amber shared her experiences and insights on the evolving landscape of voting, highlighting the importance of accessibility, security, and civic engagement. Here are three key takeaways from their conversation. 1. Accessibility in Voting Amber emphasized the critical need for accessible voting options to ensure that every

Have you ever wondered what makes a truly kickass leader in business? Well, Cristina Amigoni, Co-founder of Siamo, recently dropped some serious wisdom in our latest vodcast. (And for the record, she is also a really great friend of ours!) Let's dive deep into three game-changing ideas for leaders who want to rock that human-centric vibe and create a workplace where everyone thrives: 1. Feel the Feels: Empathy Rocks! Imagine a leader who’s not just about numbers and deadlines

In the crazy world of real estate and podcasting, few individuals blend passion with expertise as seamlessly as Luis Hernandez. Founder of Pioneer Group Realty and host of "The Wayfinder Show" podcast, Luis brings a unique perspective shaped by over a decade in the real estate industry. In our podcast, we had the pleasure of chatting with Luis Hernandez, a good friend, and an incredibly dynamic individual with a deep passion for real estate and podcasting. Luis, the owner of

In a recent engaging discussion, Eric Pfeiffer, the founder and CEO of Empower Coaching, shared invaluable insights on leadership with us! Eric’s unique approach to coaching and emphasizing a leadership operating system provides a framework for leaders to thrive under pressure and foster healthier organizational cultures. And, he is a FORCE for good! We loved our conversation with him! Here are three main points from our conversation that business leaders can take to heart: 1

We had the pleasure of sitting down with Zane Tarence, a partner at Founders Advisors, an investment banking firm based in Birmingham, Alabama. Zane shared invaluable insights on entrepreneurship, investment banking, and the evolving business landscape. Zane's passion for helping founders has a long and interesting history, which makes Founder's Advisors uniquely positioned to help entrepreneurs when they are ready to sell! Here are three main topics we discussed that will re

In the realm of customer success, customer experience, account management and sales, one often underestimated tool for building lasting relationships is the art of structured conversations. In a recent enlightening discussion with JC Quintana, CEO and Co-founder of Dialogue-7, we uncovered three key insights into how structured conversations can revolutionize customer interactions across various domains. Harmonizing Expectations: a. Proactive Needs Assessment : Prioritize pro

In the fast-paced world of advertising, where brands vie for attention and consumer trust is paramount , one word rises above the noise: authenticity . In a recent podcast episode, we had the privilege of chatting with Lyn Wineman, the visionary founder of KidGlov, a leading B Corp marketing agency. Lyn shared invaluable insights into the power of authenticity in advertising and how it can drive meaningful impact in today's saturated market. 1. KidGlov's Mission: Amplifying V

In the fast-paced world of business, maintaining strong connections with clients is not just crucial; it's the cornerstone of success. As key account managers, customer success representatives, and professionals in customer experience, our role goes beyond mere transactions. It's about building and nurturing long-lasting relationships that drive mutual growth and satisfaction. Recently, we had an enlightening conversation with Alex Raymond from Kapta, where we explored the ch

In today's fast-paced business landscape, the integration of empathy into corporate practices is gaining traction as a powerful tool for fostering sustainable growth and positive social impact. Recently, we had the privilege of engaging in a thought-provoking conversation with Craig, a visionary founder of CoPeace, a company at the forefront of this movement. We discussed three key insights into the intersection of business and empathy, offering valuable perspectives for lead