All Posts

Churn is rising and your team is glued to dashboards? That’s Data Demon behavior - a Company Killers™ pattern where metrics become a shield instead of a tool. Learn the neuroscience behind why customer success teams get stuck in analysis, and the simple conversation reset that shows you what to fix. Read the full post →

Neuroscience tells us that the brain is wired for efficiency. It creates neural pathways around repeated behaviors - essentially shortcuts that conserve energy. The more you do something the same way, the more automatic it becomes. 

When your team operates in silos, team collaboration feels like a burden. Learn the neuroscience-backed question that reframes teamwork as momentum and gets your team working together: "What part of this would be faster or easier if we work together?" Read the full post →

Getting cut off in meetings isn’t just annoying - it’s Shutdown Sheriffs behavior, a Company Killers™ pattern that crushes psychological safety and kills collaboration. Here’s the neuroscience behind why teams shut ideas down, plus the one sentence that protects the space without escalating. Read the full post →

When uncertainty hits, Change Crusher behavior freezes your team. Learn the neuroscience-backed question that replaces overwhelm with movement and gets your team unstuck: "What's the smallest safe first step we can take today?" Read the full post →

When change hits your organization, do your teams lean in and adapt? Or do they freeze? Rigid robot behavior is one of the eight Company Killers™ — stealth patterns that damage collaboration, customer experience, and revenue. But there's one simple question that breaks the freeze and gets teams moving forward again.

Bill Bailey is the Head of Sports and Entertainment at Satisfi Labs, a conversational experience platform used by major teams and venues.

Sometimes things happen sometimes. In this Trailblazers convo, Dr. Carla Fowler of THAXA shares performance.

When most people hear the word improv , they think comedy clubs, quick-thinking actors, and unpredictable storylines. They imagine performers stepping into the unknown with nothing more than trust, creativity, and a willingness to play. Leaders and teams often assume improv has nothing to do with the workplace and everything to do with the ‘crazy world of entertainment.’ Then they experience it at one of our workshops, or in our BRiQ training programs – and it all makes sense

If it feels like the world is shifting faster than your team can catch its breath right now, you’re not imagining it. Things definitely feel a bit… challenging! Organizations are navigating rapid technological change, evolving customer expectations, hybrid workforces, global instability, shrinking attention spans (everyone’s got this!), and a constant sense that the ground keeps moving. Leaders feel stretched, teams feel overloaded, and many people are struggling to stay enga

Oh, boy. Artificial intelligence is reshaping the way we work at mind-boggling speeds. New tools emerge every week, meaning that tasks that once required hours of human effort are now completed in seconds. Leaders are being asked to integrate technology, guide transformation, maintain morale, support hybrid teams, and keep up with a landscape that shows no signs of slowing down. It’s a LOT. AI is powerful, efficient, and... everywhere. And it’s only going to grow in capabilit

Join us for an inspiring conversation with Sam Vandervalk, founder of Arc Trips, who shares how taking risks, embracing adventure, and aligning purpose with success can fuel personal and professional growth.

e knew we were in for a treat when we discovered Renu Hooda wasn't just Credera's Chief People Officer, but a former actuary who LOVES diving into data almost as much as she loves empowering her team! As improv-obsessed leadership nerds (that's us - Bruce and Gail!), we couldn't wait to unpack her fascinating journey from numbers to people. And WOW, did she deliver! Our conversation left us buzzing with that special kind of energy you only get when someone drops truth bombs w

When married couple Liza and Jay Graves joined us on Trailblazers, we discovered their secret to business success: simplicity. From Liza's "boil the chicken" epiphany that doubled restaurant revenue to building Style Blueprint's thriving remote culture with daily huddles and quarterly retreats, this husband-wife team proves that sometimes the simplest solution is best—in business and in marriage.

Fins up! We dive into AI, business pivots, and the future of tech with Kevin Dean, CEO of ManoByte.

Fins up! We dive into AI, business pivots, and the future of tech with Kevin Dean, CEO of ManoByte.

Fins up! We dive into AI, business pivots, and the future of tech with Kevin Dean, CEO of ManoByte.

Learn leadership insights from Kim Williams on thriving in uncertainty, embracing "challenge-tunities," and leading with resilience and fun!

Ever heard someone talk about leadership and think, “Wow, they really get it”?

Ever heard someone talk about leadership and think, “Wow, they really get it”?