Leaders who acknowledge difficult moments in meetings build psychological safety in the workplace—and that drives retention, innovation, and revenue. Learn the improv principle that transforms how your team shows up. Read the full post →

When you dominate the conversation, you lose the deal. Discover why listening is your most powerful competitive advantage - and the three simple steps to reclaim the conversation in your next meeting.
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Signal Slayer behavior - where one person dominates meetings and silences other voices - costs revenue teams ideas, engagement, and better decisions. Learn what Signal Slayer looks like, why it matters, and the one simple fix that changes everything.

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You had the best of intentions, you could totally see the benefits of taking a fresh approach and changing things up, and everyone SEEMED to be on board with the idea. And then… the plans fell apart and nothing got implemented.

Churn is rising and your team is glued to dashboards? That’s Data Demon behavior - a Company Killers™ pattern where metrics become a shield instead of a tool. Learn the neuroscience behind why customer success teams get stuck in analysis, and the simple conversation reset that shows you what to fix. Read the full post →

Neuroscience tells us that the brain is wired for efficiency. It creates neural pathways around repeated behaviors - essentially shortcuts that conserve energy. The more you do something the same way, the more automatic it becomes.

When your team operates in silos, team collaboration feels like a burden. Learn the neuroscience-backed question that reframes teamwork as momentum and gets your team working together: "What part of this would be faster or easier if we work together?" Read the full post →

Getting cut off in meetings isn’t just annoying - it’s Shutdown Sheriffs behavior, a Company Killers™ pattern that crushes psychological safety and kills collaboration. Here’s the neuroscience behind why teams shut ideas down, plus the one sentence that protects the space without escalating.

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When change hits, smart teams can suddenly act like movement requires a permission slip from the universe. Here’s the question that gets people moving again. Read the full post →

When uncertainty hits, smart teams can get weirdly attached to the old way of doing things. Here’s why teams freeze during change - and how leaders can build adaptability instead of fear. Read the full post →

Bill Bailey is the Head of Sports and Entertainment at Satisfi Labs, a conversational experience platform used by major teams and venues.

Sometimes things happen sometimes. In this Trailblazers convo, Dr. Carla Fowler of THAXA shares performance.

When most people hear the word improv , they think comedy clubs, quick-thinking actors, and unpredictable storylines. They imagine performers stepping into the unknown with nothing more than trust, creativity, and a willingness to play. Leaders and teams often assume improv has nothing to do with the workplace and everything to do with the ‘crazy world of entertainment.’ Then they experience it at one of our workshops, or in our BRiQ training programs – and it all makes sense. Improv is not...

If it feels like the world is shifting faster than your team can catch its breath right now, you’re not imagining it. Things definitely feel a bit… challenging! Organizations are navigating rapid technological change, evolving customer expectations, hybrid workforces, global instability, shrinking attention spans (everyone’s got this!), and a constant sense that the ground keeps moving. Leaders feel stretched, teams feel overloaded, and many people are struggling to stay engaged. AND, all is...

Oh, boy. Artificial intelligence is reshaping the way we work at mind-boggling speeds. New tools emerge every week, meaning that tasks that once required hours of human effort are now completed in seconds. Leaders are being asked to integrate technology, guide transformation, maintain morale, support hybrid teams, and keep up with a landscape that shows no signs of slowing down. It’s a LOT. AI is powerful, efficient, and... everywhere. And it’s only going to grow in capability and influence....

Join us for an inspiring conversation with Sam Vandervalk, founder of Arc Trips, who shares how taking risks, embracing adventure, and aligning purpose with success can fuel personal and professional growth.

e knew we were in for a treat when we discovered Renu Hooda wasn't just Credera's Chief People Officer, but a former actuary who LOVES diving into data almost as much as she loves empowering her team!
As improv-obsessed leadership nerds (that's us - Bruce and Gail!), we couldn't wait to unpack her fascinating journey from numbers to people. And WOW, did she deliver! Our conversation left us buzzing with that special kind of energy you only get when someone drops truth bombs wrapped in authentic

When married couple Liza and Jay Graves joined us on Trailblazers, we discovered their secret to business success: simplicity. From Liza's "boil the chicken" epiphany that doubled restaurant revenue to building Style Blueprint's thriving remote culture with daily huddles and quarterly retreats, this husband-wife team proves that sometimes the simplest solution is best—in business and in marriage.