When the pressure is on, even the most talented teams can struggle to deliver. Let’s fix that!
It’s tough out there right now. And when teams are stretched, unhelpful (and totally normal) patterns of behavior start to show up, creating internal friction, weakening customer trust, and putting revenue at risk. We call these behaviors Pressure Patterns.
Through our BRiQ™ training program, we help customer-facing teams build the Business Relationship IQ they need to stay connected under pressure, work brilliantly together, deepen customer trust, and improve commercial performance.
Exterro Customer Success Team
OUR
CLIENTS
"We're watching engagement scores drop, and so is retention."
That's not just a culture problem - it's a revenue problem. BRiQ™ rebuilds connection and ownership across the organization so people stay, grow and deliver.
"We've got smart people... and collaboration feels clunky."
You're leaving innovation, speed and customer solutions on the table. BRiQ™ builds the trust and behavioral glue that makes teamwork, work.
"We're losing deals and customers, because we don't ask the right questions."
Discovery isn't a checklist. It's an art. BRiQ™ trains people to listen to serve, uncover real needs and stop solutioning too soon.
Our customer experience feels transactional. We're not standing out."
Want loyalty? Empathy and adaptability win every time. BRiQ™ teaches people how to create real relationships - not just manage accounts.
"We keep firefighting instead of solving."
When people aren't self-aware or emotionally intelligent, everything becomes an emergency. BRiQ™ helps people regulate, refocus and respond - not react.
"Silos are slowing us down."
If customers are feeling your internal dysfunction, it's already costing you. BRiQ™ knocks down silos and gets everyone speaking the same language.
corporate team training that sticks when the pressure is on.
Most people already know they should communicate clearly, listen better, stay open to change and work well together.
The tricky part is doing those things when the future feels uncertain and emotions are running the show.
Our BRiQ™ program combines neuroscience, the language of improv and behavior change to help teams practice the skills they need to thrive in uncertainty. It gives them a shared language and practical tools for becoming more united, engaged, inspired and ready for that next challenge. And let’s face it, we are living through pretty challenging times right now!
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Real Teams. Real Pressure. Real Results.
don't just take our word for it...
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DON'T JUST TAKE OUR WORD FOR IT...
Frequently asked questions
"I’ve had the pleasure of attending several training sessions hosted by Gail and Bruce, and every time I walk away feeling empowered and ready to conquer whatever challenges lie ahead. I would recommend ExperienceYes to any organization that wants to empower their leaders to lead with empathy and authenticity."
Carime – Attorney, CHFA
"I found this program to be extremely impactful. The tools and insights provided have given me the confidence to lean into conversations I used to shy away from. I'm more self-aware and have greater trust in my capabilities."
Regina – RevGen
"Bruce and Gail's commitment to improving our communication skills at Experitec was nothing short of fantastic. The ExperienceYes program has made me a better active listener and has given me the tools to encourage more authentic, positive interactions within my team."
Wes – Experitec
"ExperienceYes Thriving in Uncertainty gave me tools I could immediately apply in my work to start seeing improvements in my communication and teamwork. The platform was easy to use, and Bruce and Gail were a delight to learn from!"
Dana – Experitec
"The ExperienceYes team are incredibly thoughtful, funny, engaging, and WORTH EVERY PENNY. The work they've done with my team in getting us to connect on a more vulnerable and real level goes beyond words."
Zach – First Choice Health
"What I loved is that none of this felt like corporate training; it felt like someone gave me permission to trust myself, slow down, and actually connect with the people I work with every day."
Millie Von B. – Sales Engineer
"Each time I get the opportunity to learn from Gail and Bruce, I jump at the chance! They bring energy, knowledge, and humor to every single session, and I appreciate the way they both bring their personal experiences into the conversations as well as the science to back up the content."
Aaron – Sr. Manager, RevGen
"Really enjoyed our time with Bruce and Gail. These are great tools that make me better at my job, I got to know a ton of coworkers that I wouldn't have previously known in a personal way, and it helped me at home to be a better husband to my wife."
Troy – Experitec
"This was the most impactful training I've received in a business setting in my 28-year professional career. Unlike some trainings over the years, this training will actually stick with me until I cross over!"
Bruce W. - Experitec